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Customer Service Clerks

Location: Rancho Cordova, CA
Type: Full-time, Temporary

Looking to hire multiple Customer Service Clerk opportunities in the Rancho Cordova area! Must be able to pass a criminal background check and a written test in order to be considered for this opportunity.

Function:
To research claim status, billing and verify eligibility as requested by telephone/written inquiries. In addition, have the ability to communicate policies. Complete enrollments, account adjustments for current and prospective members. Respond to basic claim status phone and written inquiries & requests from potential enrollees/enrollees/providers via various mechanisms. Sets up forms for making key changes and edits; billing/premium collection, eligibility for enrollment, modification to existing members accounts. Expediently accesses a variety of hard copy and on-line systems or applications to analyze; forwards screened inquiries or appropriate departments for follow-up; performs updates and processes transactions via PC application or on-line system. Process enrollment transactions and changes. Maintain personal daily performance standards/requirements. Participates in training programs. Participate in the marketing programs and/or outreach to all customers, including subscribers, potential subscribers, and dental professionals.

Job Requirements:

Certified Employment Group is one of Northern California's largest, privately owned staffing firms. Serving Northern California since 1963, Certified has spent over 50 years building a solid reputation for providing reliable, skilled staff to a wide range of industries. Certified specializes in temporary, temp to hire, and direct placements. For up to date job openings, follow us on Facebook and LinkedIn or visit our website at www.certifiedemployment.com.

To apply for this position, please click apply or submit your resume and cover letter as a word doc to evelynp@certifiedemployment.com and put Customer Service Clerks 03275 on the subject line.


 

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